Terms and Conditions
1. Objective, Scope, and Users
Our privacy notice was last updated on August 9, 2024.
This privacy notice describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and informs you of your privacy rights and how the law protects you. We use your personal data to provide and improve our website. By using our website, you agree to the collection and use of information in accordance with this privacy notice.
2. Collection and Use of Your Personal Data
2.1. What Data Do We Collect?
Our company collects the following data:
Personal identification information (name, email address, phone number, etc.)
Usage data
Cookies
2.1.1. Usage Data
Usage data is colle
cted automatically when using the website.
Usage data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our service or when you access the service through a mobile device.
2.1.2. Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:
Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings so that it will refuse cookies, our service may use cookies.
Web Beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies identify if users have accepted the use of cookies on the website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third Parties
Purpose: These cookies are used to track information about traffic to the website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new pages, features, or new functionality of the website to see how our users react to them.
3. Use of Your Personal Data
Our company collects your data so that we can:
Process your order, manage your account.
Send you emails with special offers on other products and services we think you might like.
Confirm your appointments.
Customize your experience on the website.
Respond to customer inquiries.
Improve the services offered on the website.
If you agree, our company will share your data with our partner companies so that they may offer you their products and services.
Technomentor
4. How do we store your data and what is its retention period?
Our company securely stores your data on Wix, which uses a MySQL database to store all user information. The main tables involved are:
• wp_users:
This table contains basic user information, such as their ID, username (user_login), password (user_pass, which is hashed), email address (user_email), registration date (user_registered), etc.
• wp_usermeta:
This table stores additional user information in the form of key-value pairs (meta_key and meta_value). It is used for data such as user preferences, custom roles, and other specific metadata.
Data is secured through:
• Secure Hashing: Wix uses the wp_hash_password function to hash passwords before storing them in the database. This means passwords are never stored in plain text, making it much harder for an attacker to retrieve them in case of a database breach.
• Robust Hashing Algorithms: Wix uses strong and salted hashing algorithms (e.g., bcrypt) to ensure password security.
• Roles and Capabilities System: Wix implements a roles and capabilities system that limits the actions users can perform on the site. For instance, subscribers have limited permissions compared to administrators, thus minimizing the risk of unauthorized changes.
• Automatic Updates: Wix allows automatic updates for minor versions, ensuring that sites quickly receive security patches.
• HTTPS/SSL: The use of an SSL certificate ensures that data transmitted between the user and the server is encrypted.
• File Permissions: File and directory permissions (e.g., 644 for files and 755 for directories) prevent unauthorized access.
• Data Validation and Escaping: Theme and plugin developers must always validate and escape data to prevent XSS (Cross-Site Scripting) attacks and SQL injections.
• Wix Nonces: The use of nonces to verify requests and prevent CSRF (Cross-Site Request Forgery) attacks.
Our company will retain your cookie data and the data from section 3 of our Terms of Use for 365 days. Once this time has expired, we will automatically delete your data.
5. Transfer of your personal data
Your information, including personal data, is processed at the company's operating offices and any other locations where the parties involved in the processing are located. This means that this information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
Your consent to this privacy notice followed by your submission of such information represents your agreement to that transfer.
The Company will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this privacy notice, and no transfer of your personal data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.
6. Disclosure of your personal data
6.1. Business Transactions
If the Company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy notice.
6.2. Law Enforcement
Under certain circumstances, the Company may be required to disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.3. Other Legal Requirements
The Company may disclose your personal data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability
7. Security of Your Personal Data
The security of your personal data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Legal Basis for Processing Personal Data
We may process personal data under the following conditions:
• Consent: You have given your consent for processing personal data for one or more specific purposes.
• Performance of a Contract: The provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
• Legal Obligations: The processing of personal data is necessary for compliance with a legal obligation to which the Company is subject.
• Vital Interests: The processing of personal data is necessary in order to protect your vital interests or those of another natural person.
• Public Interest: The processing of personal data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
• Legitimate Interests: The processing of personal data is necessary for the purposes of the legitimate interests pursued by the Company.
In all cases, the Company will be happy to help clarify the specific legal basis that applies to the processing, particularly if the provision of personal data is a legal or contractual requirement, or a requirement necessary to enter into a contract.
8.1. Your Rights
The Company is committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights.
Under this Privacy Notice, and by law, you have the right to:
• Request access to your personal data. This allows you to access, update, or delete the information we have about you. Whenever possible, you can access, update, or request the deletion of your personal data directly in your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also allows you to receive a copy of the personal data we hold about you.
• Request the correction of personal data we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
• Object to the processing of your personal data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation that makes you want to object to our processing of your personal data on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Request the erasure of your personal data. You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
• Request the transfer of your personal data. We will provide you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw your consent. You have the right to withdraw your consent to the use of your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific features of the Service.
8.2. Exercising Your Data Protection Rights
You can exercise your rights of access, rectification, cancellation, and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will do our best to respond to you as soon as possible. You have the right to lodge a complaint with a data protection authority regarding our collection and use of your personal data. For more information, if you are in Quebec, please visit the Commission d’accès à l’information du Québec.
9. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over the content, privacy policies, or practices of any third-party site or service and assume no responsibility for them.
10. Changes to This Privacy Notice
We may update our privacy notice from time to time. We will notify you of any changes by posting the new privacy notice on this page. We will also notify you via email and/or a prominent notice on our Service before the change becomes effective and update the "Last updated" date at the top of this privacy notice. We encourage you to review this privacy notice periodically for any changes. Changes to this privacy notice are effective when they are posted on this page.
11. Contact Us
If you have any questions about our company's privacy notice, the data we hold about you, or if you wish to exercise any of your data protection rights, please do not hesitate to contact our Privacy Officer.
• By email: info@toncourtiertelecom.ca
12. How to Contact the Competent Authority
If you wish to file a complaint or feel that our company has not addressed your concern satisfactorily, you can contact the Commission d’accès à l’information du Québec:
Email: cai.communications@cai.gouv.qc.ca
Address:
Commission d’accès à l’information
Québec
Bureau 2.36
525, boulevard René-Lévesque Est
Québec (Québec) G1R 5S9